Frequently Asked Questions

Are your products really fragrance-free?

Yes! We formulate our products without fragrances and masking fragrances.

How do I edit my subscription?

You can easily edit or cancel your ongoing subscription by logging into your account and navigating to the "Subscription" tab located on the left-side navigation.

New Packaging

I received a bottle that says Four Reasons No Nothing instead of No Nothing. Is this the same product?

No Nothing is rebranding, and we are moving our Sensitive hair care line under our main brand Four Reasons. That means that the packaging of No nothing products has changed, and the produt line is called Four Reasons No Nothing. Our new packaging has changed to be more sustainable and more user-friendly. Our new bottles are made from sugar cane plastic and our factory operates on 100% green energy. The products are the same as before, and they function the same as before being fragrance-free and hypoallergenic. There have been minor changes in some formulas, mainly the increase of active ingredients in some of the formulas. All the ingredients are listed on each product page under the tab "ingredients". If you are concerned or have any questions, please contact customer service through our contact form or at info@kcprofessionalusa.com with any questions.

Ingredients

Are your products really fragrance-free?

Yes! We formulate our products without any fragrances or masking fragrances.

Do you use natural fragrances?

No. Our products are free of synthetic and natural fragrances.

Which commonly allergizing ingredients are No nothing products free of?

Fragrances, perfume, phthalates, methylisothiazolinone, phenylene diamines, film forming substances, metallic impurities, formaldehyde and formaldehyde releasers, essential oils, linalool, limonene, compositae(daisy) family, aloe vera, dyes, tea tree, parabens, balsam of peru, gluten, soy, and many more...

Where can I find the ingredients?

Each product page has a tab called "ingredients" next to the product description.

What are the pH levels of your shampoos and conditioners?

Shampoos 4.5-5.0
Conditioners 4.0-4.5
Treatment 4.5

Shipping

How long does shipping take?

Orders are processed in 1 to 3 business days. Shipping takes 2-5 business days, but keep in mind that transportation companies are currently experiencing delays due to the shortages related to the Covid-19 pandemic. No shipping times are guaranteed at this time.

Do you ship internationally?

At this time, we ship to US and Canada.

Where do the products ship from?

We ship from Missouri, USA.

Returns and Refunds

What is your return policy?

When you shop at nonothing.us you can return your unopened and unused products within 30 days of receiving the products. Exception being - the Jumbo size Shampoos and Conditioners can't be returned.
Unfortunately, we can't accommodate exchanges. If you want to exchange an item, please return it and place a new order.

Products

Are your products safe for color-treated hair?

Yes! All No Nothing products are professional salon quality, and are safe for color-treated hair.

What are the pH levels of your shampoos and conditioners?

Shampoos 4.5-5.0
Conditioners 4.0-4.5
Treatment 4.5

Wholesale

Can I sell this product line in my salon?

Licensed cosmetologists and salon owners can apply for a wholesale account by filling out the application via this link:
https://pro.nonothing.us/customers/sign_up